Covid-19/Coronavirus and Staying at Looney Dunes
We’re delighted that you’re thinking of staying at Looney Dunes. In these strange times, choosing a family holiday right by one of England’s best sandy beaches is a great option.
We have introduced some new T&Cs aimed at protecting both guests and ourselves. We have also implemented a more robust cleaning regime to reduce the risk of transmission. Here’s what we are doing:
Whilst the Government Guidelines do not require us to leave the property empty between guests, as mentioned above, we will be leaving a minimum period of 36 hours in between guests to give us enough time to deep clean the property. This buffer aims to reduce the risk of potential exposure to the coronavirus, which can remain in the air and on surfaces for several hours or even days.
When cleaning, we will wear masks, aprons and gloves at all times within the house. And we will use washable or disposable cleaning cloths. All of these items will be machine-washed or disposed of after every clean.
We will leave doors and windows open to allow fresh air to circulate throughout the property whilst we are cleaning.
We will clean first and then sanitise. Hard surfaces and appliances will be washed with warm soapy water then left to dry before applying a disinfectant.
Where possible, cutlery, crockery, pots, pans and other kitchen items will be washed in the dishwasher.
Soft furnishings are harder to sanitise, but it is believed that the coronavirus does not live as long on these surfaces. To minimise the risk, we will cover the sofa and armchairs with blankets/sheets. These blankets/sheets will be machine washed between stays.
Looney Dunes is normally furnished with lots of scatter cushions. These have been reduced in number so that we can provide clean cushions for new guests.
Rugs will be vacuumed and sprayed with disinfectant.
Bed linen and towels will be machine washed at 60 degrees Celsius or more. We ask that guests strip the beds before departure and place all used linens in the laundry basket. Please do not shake the used linen. Pillows and duvets, etc. will be aired and sprayed with sanitiser.
Looney Dunes is well-stocked with lots of cleaning equipment and products to help guests maintain a high standard of cleanliness and hygiene. We also provide soap at all sinks to encourage frequent hand-washing.
Before departure we ask that guests empty all internal bins and place any rubbish inside the appropriate external bin. (Black bin for general waste. Green bin for recycling.)
We recommend that guests bring their own personal protection equipment (i.e. masks, gloves).
Looney Dunes is packed full of books, records, games and toys. It is not practical for us to remove all of these items (although we will remove some). Instead, we ask that guests place any of these items that have been touched during the last 3 days of their stay in the special basket provided. These items will then be cleaned and stored for at least 72 hours before being returned to the house.
Booking Looney Dunes
Early check-ins and late check-outs will not be available during the pandemic. Check-ins are from 4pm on the day of arrival and check-out is by 11am on the day of departure. We are introducing a 36-hour turnaround period between guests to give us enough time to deep-clean the property (we always cleaned thoroughly but a deep-clean is one stage further).
It will come as no surprise to you that insurers have re-written their policies to ensure that there is no cover available to protect holiday let accommodation owners against any coronavirus-related issues. This means that we have had to come up with our own safeguards and to that end we have added a paragraph to our standard Terms & Conditions, which you we suggest you read before booking with us.
Essentially, the additional paragraph says that should government guidelines require guests to remain at the property in excess of their booked stay, the said guests agree to pay £1,500 for each week (or part thereof) that they extend their stay. The amount will be payable on the first day of each week that guests overstay plus any booking fees.
We hope that you concur with these changes and decide to book. If there is anything else you would like us to do to make your stay safe and enjoyable please let us know and we’ll do our best to accommodate you. Thank you.